Frontline Retail has operated since 1995 in Australia and since 2004 in New Zealand. In these countries it has established a recognised brand that attracts candidates and provides clients with a very strong talent sourcing channel. The brand is backed by an experienced team of retail specialist recruiters who have a proven track record in matching our candidates to opportunities in order to get the best outcomes for our clients.

Frontline Retail has 11 specialist retail recruitment offices across Australia and New Zealand (see back page for office locations and contact details). These offices are geographically spread to facilitate the face-to-face interviewing of candidates and to service clients by providing local recruitment services in the areas in which stores are located.

(Due to the earthquakes in Christchurch, that office has been temporarily closed and clients are currently being supported through the Auckland Retail Agency.)

Frontline Retail currently has over 60 staff working across its agencies in Australia and New Zealand and almost all of these consultants have strong retail backgrounds.

Although Frontline Retail recruits for all retail roles, our core business is operational retail roles – with the bulk of our recruitment being Area/Regional, Store and Assistant Managers. Additionally Frontline Retail also conducts large, bulk recruitment assignments for shop floor employees.

Despite a high amount of negative press, the retail industry remains a very large employer, and in Australia it employs almost 1.3 million people, which is over 10% of the employed population (ABS August 2012).

In New Zealand the retail industry employs approximately 252,000 people and is forecast to increase to 282,000 by 2015, (New Zealand Ministry of Business, Innovation & Employment), making it one of New Zealand’s largest employers.

With so many people employed in retail and with so many consultants specialising in retail recruitment, Frontline Retail deals in high volumes of retail roles. In 2012 Frontline Retail listed just over 6,200 roles with 653 different clients and placed candidates in 172 different job roles (see page 11 for a complete listing of roles placed).

In order to source candidates in 2012, Frontline Retail posted 15,876 job ads on the major job boards – Seek, MyCareer, TradeMe and CareerOne. These job ads were then further distributed to other relevant industry job boards.

This advertising resulted in Frontline Retail processing almost 120,000 responses and interviewing over 9,800 candidates who were added to our database, increasing our database size to more than 106,000 candidates who have been interviewed by Frontline Retail.

With such a large talent pool, in 2012 Frontline Retail was able to formally present our clients with just under 19,000 candidates and after consultation with our clients almost 10,200 were interviewed, and of these 1,642 were placed.

It is important to note that 82% of the candidates who were placed in 2012 were already on the Frontline Retail database.

Any recruitment database is only as good as the quality of people in it. In order to keep this database current Frontline Retail maintains a consistent advertising presence, which enables us to continually develop our candidate pool so that when our clients need talent, we can offer a very strong sourcing and matching option.