Recent News

5 Reasons Why Retail Staff Training is Vital

November 13, 2015 9:35 am

Your retail staff are frontline troops in the battle to win and keep customers. So it makes sense to pay close attention to the way they interact with customers and close a sale. It can take years for young employees to acquire top-notch customer service through ‘on the job’ learning...

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How to Prepare Your Staff for the Busy Christmas Period

October 15, 2015 10:23 am

It might only roll around once a year, but Christmas places enormous demands on your retail staff. It’s vital to be super-organised and mindful of staff stress levels in order to prep your business for the oncoming joys and terrors of a retail festive season. Read on for tips to...

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Tips for Attending Group Interviews

October 15, 2015 10:22 am

Group interviews are becoming a fixture on the New Zealand job stage, with big chains increasingly using them to sift through large numbers of retail recruitment candidates. For nervous job hopefuls, they can be a daunting prospect. Your instinct might be to hide in the crowd – but you need...

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Getting over Redundancy and Moving On

September 18, 2015 11:11 am

Being made redundant is one of life’s big stressors, but it is also a great catalyst for personal change. After the initial shock wears off, it’s time to take a deep breath and start planning your next move. Who knows where it might lead you? We’ve put together a user...

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Interview Etiquette for Employers

September 8, 2015 5:05 pm

There are many ways a job candidate can blot their copybook through rude, sloppy or inappropriate behaviour in an interview. But have you stopped to consider your own interview technique in retail recruitment? Employers and hirers can be so focused on the presentation of their candidates, they forget to assess...

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What Employers Want: Reading Between the Lines of Job Ads

September 8, 2015 5:02 pm

A job ad is like a coded message. Every word is there for a reason, and the ad needs to be studied carefully in order to crack its unique code. This is certainly the case for large, contemporary employers who know their SEO, KPIs, target markets and keyword strategy inside...

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How to Tell if Candidates Have Management Potential

August 14, 2015 1:46 pm

Spotting a manager in the making sounds easy, doesn’t it? It’s actually one of the trickiest hiring challenges you can have. Your candidate might have minimal management experience but massive management potential – not always an easy thing to spot or assess. So how do you approach the search for...

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5 Tips for Improving the Candidate Experience

August 11, 2015 1:36 am

If your retail recruitment process is not as good as it could be, you might be missing out on the best candidates for your job vacancies. Here are five ways to improve the candidate experience, and bring out the best in your interviewees. 1. What kind of job is this...

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Interview Etiquette For Job Seekers

August 4, 2015 4:35 pm

Sometimes, it’s not the most qualified candidate that gets the job, it’s the candidate who makes the best overall impression. Qualifications and experience aside, in the retail industry where interpersonal skills are paramount, an interviewee who seems unconfident or ill prepared is not going to impress. As a job seeker,...

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Retail Salary Guide 2015

July 1, 2015 2:17 pm

Our retail salary guide for the 2015-2016 FY is now available to download. This guide provides a comprehensive review of the latest recruitment trends and salary information in the Australian and New Zealand retail industry. What’s in this year’s guide? In this year’s guide, we have included the following information:...

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