Recent News

How to Set Up Your New Staff for Success

January 15, 2016 9:44 am

When taking on new retail employees, you can’t just leave their orientation to chance. Even the most confident employee needs help settling into a work environment where every conceivable work system and expectation is new. So give your staff the best possible chance of succeeding in their new retail job...

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How to Succeed in a Difficult Job Interview

January 15, 2016 9:23 am

The job market might be tough, but there is plenty that you can do to give yourself the best chance of securing a great position. Employers are not just looking for single attributes but for a complete package –someone with the range of skills, experience and personality traits which best...

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5 Reasons Why Retail Staff Training is Vital

November 13, 2015 9:35 am

Your retail staff are frontline troops in the battle to win and keep customers. So it makes sense to pay close attention to the way they interact with customers and close a sale. It can take years for young employees to acquire top-notch customer service through ‘on the job’ learning...

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How to Prepare Your Staff for the Busy Christmas Period

October 15, 2015 10:23 am

It might only roll around once a year, but Christmas places enormous demands on your retail staff. It’s vital to be super-organised and mindful of staff stress levels in order to prep your business for the oncoming joys and terrors of a retail festive season. Read on for tips to...

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Tips for Attending Group Interviews

October 15, 2015 10:22 am

Group interviews are becoming a fixture on the New Zealand job stage, with big chains increasingly using them to sift through large numbers of retail recruitment candidates. For nervous job hopefuls, they can be a daunting prospect. Your instinct might be to hide in the crowd – but you need...

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Getting over Redundancy and Moving On

September 18, 2015 11:11 am

Being made redundant is one of life’s big stressors, but it is also a great catalyst for personal change. After the initial shock wears off, it’s time to take a deep breath and start planning your next move. Who knows where it might lead you? We’ve put together a user...

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Interview Etiquette for Employers

September 8, 2015 5:05 pm

There are many ways a job candidate can blot their copybook through rude, sloppy or inappropriate behaviour in an interview. But have you stopped to consider your own interview technique in retail recruitment? Employers and hirers can be so focused on the presentation of their candidates, they forget to assess...

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What Employers Want: Reading Between the Lines of Job Ads

September 8, 2015 5:02 pm

A job ad is like a coded message. Every word is there for a reason, and the ad needs to be studied carefully in order to crack its unique code. This is certainly the case for large, contemporary employers who know their SEO, KPIs, target markets and keyword strategy inside...

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How to Tell if Candidates Have Management Potential

August 14, 2015 1:46 pm

Spotting a manager in the making sounds easy, doesn’t it? It’s actually one of the trickiest hiring challenges you can have. Your candidate might have minimal management experience but massive management potential – not always an easy thing to spot or assess. So how do you approach the search for...

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5 Tips for Improving the Candidate Experience

August 11, 2015 1:36 am

If your retail recruitment process is not as good as it could be, you might be missing out on the best candidates for your job vacancies. Here are five ways to improve the candidate experience, and bring out the best in your interviewees. 1. What kind of job is this...

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